Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the SyndicateMaster website and application (the "Service") operated by SyndicateMaster ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

SyndicateMaster provides a software platform to help manage New Zealand lotto syndicates. Our Service includes:

• Digital ticket management and number extraction
• Automated results checking against official NZ Lotto draws
• Winnings calculations and member notifications
• Syndicate member management tools
• Historical record keeping

2.1 What We Do NOT Do

SyndicateMaster is strictly a management and tracking service. We do not:

• Purchase lotto tickets on your behalf
• Handle money, payments between syndicate members, or prize distributions
• Act as a gambling operator or facilitator
• Guarantee the accuracy of ticket scanning or results
• Take responsibility for syndicate disputes or financial arrangements

3. Subscription Plans and Billing

3.1 Plan Types

We offer the following subscription plans:

• Basic Plan ($29/year): Up to 2 syndicates, 5 members per syndicate
• Premium Plan ($59/year): Up to 10 syndicates, 30 members per syndicate

3.2 Free Trial

New users receive a 4-week free trial with full access to their chosen plan's features. No credit card is required during the trial period.

3.3 Billing and Payment

• Subscriptions are billed annually in advance
• All prices are in New Zealand Dollars (NZD) and include GST where applicable
• Payment is processed through secure third-party providers
• Subscriptions automatically renew unless cancelled

3.4 Refunds and Cancellations

• You may cancel your subscription at any time
• Cancellations take effect at the end of your current billing period
• Refunds are provided at our discretion for unused portions of annual subscriptions
• Free trial users may cancel without any charges

4. User Accounts and Responsibilities

4.1 Account Creation

To use our Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4.2 User Responsibilities

You are responsible for:

• All activities that occur under your account
• Purchasing actual lotto tickets from authorized retailers
• Verifying the accuracy of uploaded ticket information
• Managing syndicate finances and member relationships
• Claiming prizes and distributing winnings according to your syndicate agreements
• Complying with all applicable laws regarding lottery participation

4.3 Prohibited Uses

You may not use our Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload false, misleading, or fraudulent ticket information
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Use the Service for any commercial purpose other than managing your own syndicates
• Reverse engineer, copy, or create derivative works of our Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by SyndicateMaster and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service, but grant us a license to use, store, and process this content to provide the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimers and Limitations

7.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may experience downtime for maintenance, updates, or technical issues.

7.2 Accuracy Disclaimer

While we use advanced technology to scan tickets and check results, we cannot guarantee 100% accuracy. Users must verify all information and are responsible for:

• Confirming ticket numbers and draw dates
• Verifying results with official NZ Lotto sources
• Double-checking all winnings calculations

7.3 Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites.

8. Limitation of Liability

To the maximum extent permitted by law, SyndicateMaster shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, or use
• Business interruption
• Missed lottery winnings due to system errors
• Disputes between syndicate members
• Financial losses related to syndicate management

Our total liability to you for any damages arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless SyndicateMaster and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Disputes within your syndicates

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Service will cease immediately. You may download your data within 30 days of termination, after which it may be permanently deleted.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved through binding arbitration in Auckland, New Zealand, in accordance with the Arbitrators' and Mediators' Institute of New Zealand (AMINZ) arbitration rules.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and SyndicateMaster regarding the Service.

These Terms are governed by New Zealand law. Users from other jurisdictions may have additional rights under their local laws.