Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences over time, so you don't have to keep re-entering them whenever you come back to the site.

This Cookie Policy explains how SyndicateMaster ("we," "our," or "us") uses cookies and similar technologies on our website and application (the "Service").

2. How We Use Cookies

We use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Improve the performance and functionality of our Service
• Understand how you use our Service to help us improve it
• Provide security features and prevent fraud
• Deliver personalized content and experiences

3. Types of Cookies We Use

4. Third-Party Cookies

Our Service may also use cookies from third-party services:

4.1 Payment Processors

• Stripe: For secure payment processing
• PayPal: For PayPal payment options

4.2 Analytics Services

• Google Analytics: For website traffic analysis
• Hotjar: For user experience analysis (if implemented)

4.3 Support Services

• Intercom/Zendesk: For customer support chat features (if implemented)

These third-party services have their own privacy policies and cookie policies. We encourage you to review them.

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

5.2 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by cookie category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.3 Opt-Out Links

For specific third-party services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• General Opt-outs: Your Online Choices

6. Impact of Disabling Cookies

If you disable certain cookies, some features of our Service may not function properly:

6.1 Essential Cookies Disabled

• You will not be able to log in or stay logged in
• Security features may not work
• The Service may not function at all

6.2 Functional Cookies Disabled

• Your preferences will not be remembered
• You may need to re-enter information repeatedly
• Personalization features will not work

6.3 Analytics/Performance Cookies Disabled

• Your usage will not be tracked (this is often desirable)
• We cannot improve the Service based on usage patterns
• Core functionality will still work normally

7. Mobile Apps

Our mobile applications may use similar technologies to cookies, including:

• Device identifiers
• Local storage
• Session tokens
• Analytics SDKs

You can control these through your device's privacy settings or by adjusting permissions within the app.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (for significant changes)
• Displaying a notice within our Service

9. Data Retention

Cookies are retained for different periods depending on their type:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until they expire or you delete them
• Analytics cookies: Typically expire after 2 years
• Functional cookies: Usually expire after 6 months to 1 year

For more information about our data practices, please see our Privacy Policy and Terms of Service.